Intel wireless ac 9462 not working

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Intel wireless ac 9462 not working

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Downloads for Intel® Wireless-AC 9462

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ItsMeAjo Thread Starter. Joined Oct 27, Messages 7. Hello, i don't have acces to internet on my PC Acer Nitro I was just watching Youtube, when i was disconnected from Wi-Fi. I restarted my PC, but the problem was still there. I opened the device manager and saw this: next to Intel wireless-AC When i opened the properties of it, it said: This device cannot start code I don't know, what to do about it.

Please help me.So let me set the scenario up for you. Immediately upon rollout the users began experiencing connectivity issues with wireless. Oftentimes the problem would begin while they were both connected to wireless and using the connection for work. All of a sudden the connection would drop and they'd going to where Windows displays wireless networks to connect to would reveal that it couldn't see anything, like the wireless was turned off it wasn't, airplane mode was also not turned on.

Of the three users with these laptops, one is experiencing this constantly, restarting will fix the issue but only for a brief period of time. One user I talked to said it hasn't done it for an entire week and I haven't gotten a chance to talk to the third but I've heard reports that they're seeing the same issue.

These laptops are running your standard issue Intel Wireless card and twice now Intel has updated the drivers for it since we got these laptops and I've installed both versions when they were released to try and address this issue. Once the driver installation completes the connection restores and it works, for a while, then fails again. I've also tried the official drivers from HP's website with no results. In Device Manager, when the problem is present, Windows still displays the card and indicates everything's a-okay.

However, if I go into the System log of Event Viewer I find a peppering of the following error messages:. In addition to driver updates I've disabled all power management on the cards, I've also fiddled with the Intel wireless card settings that dictate frequency preferences and what not.

None of these have accomplished anything. These laptops have been completely rebuilt from scratch to dust off the bloat from the factory, they were prepped using MDT and had Windows 10 deployed to them.

I wondered if perhaps my image was garbage or some other MDT issue was corrupting a part of Windows, however, the problem hasn't presented itself on our Surface Pro 4s that were also deployed to or some of our older HP EliteBook s that were built using the same process.

Unfortunately I didn't do stress tests or anything extensive before wiping them of their factory images so I can't confirm or deny that the problem was there before MDT.

HP support want to send in all three laptops for repair but I'm struggling to believe that a hardware issue would manifest exactly the same way on three separate machines. This feels like software or driver issues but I can't nail it down. When I thought the issue was consistent on all three boxes I considered installing bland Windows from disc just to see what would happened but then I learned that user B's hasn't done it in over a week.

This is such a bizarre and inconsistent issue that I'm struggling to pin down what it could be or how best to troubleshoot it. Some fresh brains and eyes would be greatly appreciated. A bad batch of wifi cards would manifest itself if you purchased all three from the same production run. Have you've tried connecting the devices to other wifi networks like Starbucks or a home wifi and the issue persists? I'm assuming no other wifi devices on the same SSID are experiencing similar issues?

I am sure that is the issue, the bulk of your clients were probably already connected to the single AP even though you had 2 of them active.

Those won't do any kind of load balancing. The client will basically just pick the AP with the strongest signal. Right that could make sense. We put them at opposite ends of the office and figured they would jump from point to point if one went down.

Maybe they were all jumping on one AP and eventually it breaks itself.Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

How to Find & Download Exact Wi-Fi Driver for Laptop & Desktop

I was working properly on my Dell G3 laptop this afternoon and suddenly wifi was disconnected, even the WLAN icon was gone. I got this laptop only two months ago and I believe it was pre-installed latest October version of Windows Did this solve your problem?

Yes No. Sorry this didn't help. April 14, Keep in touch and stay productive with Teams and Officeeven when you're working remotely.

Site Feedback. Tell us about your experience with our site. Georgetzy Created on January 17, I've tried: 1. Uninstall the drive and reinstall it. Reinstalled the whole system. Nothing helped. What else can I do? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Georgetzy Replied on March 2, In reply to TheFreeOne's post on March 2, Issue solved!

Rebooting bios did not change anything in my windows system it's definitely safe. Thanks for ur share! Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response? This site in other languages x.The browser version you are using is not recommended for this site. Please consider upgrading to the latest version of your browser by clicking one of the following links. AGhos3 Customer asked a question. I am trying to cast my desktop or tab from google chrome, using chromecast ultra on a display that supports HDMI.

The casted screen seems to freeze within a view seconds of performing any activity. We noticed that this doesn't happen with intel wireless or when we are using a usb wireless adapter like Surf wireless micro usb adapter. Is there anyway this issue can be resolved? Your help will be much appreciated.

From what I know from posts online, Chromecast automatically updates it's firmware. But I can confirm that by calling them up. Also, is it safe to share that much information about the system over this thread? Also, if you can tell me a little bit about yourself, I may feel more comfortable.

Hello, I don't know if I need to start a new post, but I posted an "answer" in the form of a plea for help. This is an updated version of the. I am having the same issue, and would love a solution. I am able to cast to my chromecast when I use a usb wireless adapter; it's definitely intel's wireless that's the problem.

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Here is the ssu for another attempt i did with the latest proset and Bluetooth. Also the chromecast has the latest firmware.

intel wireless ac 9462 not working

Please tell intel to fix this problem! Here is the config for the latest manufacturer driver. I am going to go into device manager and uninstall it there. Also the chromecast is latest firmware. Please get intel to fix this problem! DmlException: Update failed. Apologies for the delay, I was on a vacation. This issue does exist.

But this link has the configuration of the system I am using. Also, I have even had someone manually replace the chip on the motherboard with a few other intel chips like and and they both work. Can we reopen this case or start a new one? Please report if anything happens with our problem, whether it's solvable or not. Do you already have fix on this? We experiencing the same issue on Intel wireless AC We already installed the latest drivers and OS updates and still the issue exist.

Same issue for me with casting from Chrome tab.Extract the. Right click on the hardware device you wish to update and choose Update Driver Software 4.

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Choose to select the location of the new driver manually and browse to the folder where you extracted the driver 5. If you already have the driver installed and want to update to a newer version got to "Let me pick from a list of device drivers on my computer" 6. Click "Have Disk" 7. Browse to the folder where you extracted the driver and click Ok.

Windows OSes usually apply a generic driver that allows systems to recognize the wireless component. However, in order to use all available features of this hardware, you must install the appropriate drivers.

Enabling the wireless card allows systems to read chipset information and manufacturer name, as well as connect to a network without using an Ethernet cable. Updating the driver version can resolve different compatibility issues, fix related errors spotted throughout the product's usage, add support for new operating systems, improve transfer speed, as well as bring various other changes.


As for applying this release, the installation steps should not pose to much of a challenge since each producer intends to make the procedure as easy as possible: just download the package, run the setup, and follow the on-screen instructions. Bear in mind that we do not recommend you install this release on OSes other than the specified ones even though other platforms might also be suitable. Also, when the update has finished, do perform a restart to ensure that all changes take effect properly.

Therefore, if you wish to apply this package, click the download button, and setup the wireless card on your system. It is highly recommended to always use the most recent driver version available. Try to set a system restore point before installing a device driver. This will help if you installed an incorrect or mismatched driver. Problems can arise when your hardware device is too old or not supported any longer.

It is not recommended to download drivers from illegal sites which distribute a keygens, key generators, pirate keys, serial numbers, warez full versions or cracks for Intel Wireless-AC WLAN Driver These drivers might corrupt your computer installation or breach your privacy. A driver might contain a trojan horse opening a backdoor on your computer.

Hackers can use this backdoor to take control of your computer, copy data from your computer or to use your computer to distribute viruses and spam to other people. Search Driver:. Register Login.

Intel Wireless-AC 9462 WLAN Driver for Windows 10 October 2018 Update 64-bit

File size: 4. If the driver is already installed on your system, updating overwrite-installing may fix various issues, add new functions, or just upgrade to the available version. Take into consideration that is not recommended to install the driver on Operating Systems other than stated ones.

intel wireless ac 9462 not working

In order to manually update your driver, follow the steps below the next steps : 1. Browse to the folder where you extracted the driver and click Ok About Wireless LAN Drivers: Windows OSes usually apply a generic driver that allows systems to recognize the wireless component.The browser version you are using is not recommended for this site.

intel wireless ac 9462 not working

Please consider upgrading to the latest version of your browser by clicking one of the following links. Find a store. Get directions. Visit Website. And antenna diversity allows the adapter to dynamically choose the better antenna to connect to and provides a robust connection for the platform. Downlink MU-MIMO allows an Access Point to simultaneously transmit data to multiple clients and can improve overall downlink network capacity by up to 3x. This translates to better coverage, improved location-based services and simpler connectivity between devices.

The Wi-Fi adapter detects location and automatically optimizes the Wi-Fi settings to local regulatory requirements and optimizes performance based on location. Future regulatory changes are easily managed during the product lifecycle. Watch video. Experience improved connection with faster Wi-Fi performance, reliability, 4K movie streaming, and better graphics. When you're looking to buy a new PC, choose the right Wi-Fi solution for streaming, gaming, and sharing. Best Buy explains how the A new Wi-Fi solution for desktop PCs.

Safari Chrome IE Firefox. Add to Compare Compare Now. Technical Specifications Expert Review. Technical Specifications. Essentials Status. Product Collection. Launch Date. Weight in grams. Operating Temperature Range. Operating Temperature Maximum. Operating Temperature Minimum. Supported Operating Systems. Max Speed.Discus and support Intel Wireless-AC not working. I got this laptop only two Windows 10 Forums. Windows Intel Wireless-AC not working. Georgetzy Win User.

Intel Wireless-AC not working. Georgetzy, Jan 17, I'm kinda out of ideas and googling the problem only returns the same old "update your drivers" response. Is anyone aware of an actual fix for this issue? Gr1su Win User.

All Intel drivers have following notes: Note: The following products support only bit version of Windows Gr1su, Jan 17, You must log in or sign up to reply here.

Show Ignored Content. In the adapter info it shows that there is Bluetooth capability, but when I try to connect to a Bluetooth device it acts like I don't have a Bluetooth adapter. This happened on two Sony Tap I cant get on my Wifi in which i know is working on my other devices. Im windows 10 new Lenovo Yoga c laptop. Never had an issue - use norton antivirus Intel wireless ac Problem : Hello! I just bought a Zenbook recently, it updated itself yesterday but I keep disconnecting from the Wifi.

Intel dual band wireless ac unable to turn wifi on : I recently decided to upgrade the wifi for my HP envy dv4 laptop. It came with an intel centrino wireless n which is capped at less than half my normal download speed.

I made sure to uninstall the drivers for the before putting in the newer I also made It has the monitor symbol with the red x in it. I then have gone to device manager and tried troubleshoot, it says the adapter is experiencing driver or hardware related problems or a network cable is not properly

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